RFQ & Quote Terms

RFQ submissions, email inquiries, and quote discussions are requests for review only. They are not binding contracts, purchase commitments, production reservations, or promises that Matrix will accept or quote every project.

Quotes, lead-time ranges, and availability statements are estimates based on the information available at the time of review. Pricing and timing remain subject to engineering review, material availability, tooling, outside processing, quantity assumptions, and any changes to scope. A quote is not final until accepted or confirmed by Matrix in writing.

• The customer is responsible for the accuracy, completeness, and legality of submitted drawings, models, files, specifications, tolerances, revisions, and material requirements.
• The customer is responsible for identifying critical dimensions, fit, finish, inspection requirements, certifications, and application-specific performance needs.
• Matrix may rely on the information provided unless the parties agree otherwise in writing.

Customers should submit only files they have the right to share. Website and email submissions are handled in the ordinary course of business, but they are not a substitute for a signed NDA or confidentiality agreement. If a project requires specific confidentiality terms, those terms should be addressed in a separate written agreement.

If drawings, revisions, material requirements, delivery expectations, or quantities change, Matrix may revise pricing, timing, feasibility assumptions, or scope. Quotes may also become outdated if market conditions, supplier costs, or production conditions materially change.

Once work moves beyond the quoting stage, additional project terms may apply, including the terms described in our Manufacturing Terms. Questions about quote submissions can be sent to quotes@matrix-fl.com.