Manufacturing Terms

Manufacturing expectations may be described in quotes, order acknowledgments, production emails, or other written communications. If a signed contract, accepted quote, purchase order acknowledgment, or customer- specific agreement addresses a topic more specifically, that written document controls over this general page.

• Provide complete and accurate drawings, revisions, tolerances, materials, finishing requirements, and inspection expectations.
• Confirm the part is suitable for its intended use, assembly, and application unless Matrix expressly agrees in writing to broader design responsibility.
• Review quotes, acknowledgments, and project communications promptly and identify any discrepancy before production proceeds.

Changes to drawings, materials, tolerances, finish, quantity, packaging, certifications, or delivery requests may affect price, lead time, tooling, scrap risk, and production priority. Matrix may revise cost and schedule when the scope changes.

Custom work, prototypes, special-order materials, tooling, and setup-intensive projects may be non-cancelable and non-returnable once production begins, material is ordered, or outside processing is committed. If a cancellation request is accepted, the customer may still be responsible for work already performed, committed materials, outside services, and administrative costs.

Delivery dates are estimates unless Matrix expressly guarantees a date in writing. Production timing can be affected by material availability, machine conditions, labor, outside processing, freight, customer response time, inspections, revisions, and events outside Matrix's reasonable control.

Customers should inspect parts promptly after receipt and notify Matrix within a reasonable time if a shipment appears nonconforming. Matrix should be given a fair opportunity to review the issue before parts are altered, installed, reworked by others, or discarded.

To the fullest extent allowed by law, Matrix Machining & MFG, LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, downtime, lost production, recall costs, or third-party claims arising from website content, quotes, manufacturing services, delays, or delivered parts.

These general terms are intended for a Florida-based machining and manufacturing business and should be read in that context, subject to any more specific written agreement. Questions can be sent to quotes@matrix-fl.com.